Shopping for WIC foods is usually quick and easy, but sometimes you may run into an issue at the store. Not everything at the grocery store is eligible for purchase with your WIC Card.
The California Department of Public Health/WIC is working on fixing these issue. Families are encouraged to contact California WIC Family Services at (800) 852-5770 for additional support or to report concerns.
If you have problems at the grocery store:
- Ask to speak with the store manager
- Contact your local WIC office or California WIC Family Services at (800) 852-5770 or wic@cdph.ca.gov
- Save your store receipt
Report the following information:
- Date
- Time
- Store name and address
- Names of store staff involved
- Details of the situation
California WIC Family Services
Contact California WIC Family Services for additional support or to report concerns.
- Call: (800) 852-5770
Monday to Friday from 8:00 AM to 5:00 PM - Email: WIC@cdph.ca.gov
Visit the California WIC website at myfamily.wic.ca.gov for more information.
For questions regarding your WIC card or to check your current balance, contact California WIC Card Customer Service at (844) 469-3264.
