Getting Started with your WIC Card

WIC food benefits are provided monthly on a reusable California WIC Card. All your family’s WIC food benefits are together on one WIC Card. The WIC Card is like a debit card and makes shopping easy. Keep your WIC Card safe. Never throw it away.

Download the WIC app.

CA WIC App for iPhone

CA WIC App for Android

Watch the video.
The WIC Card Video will show you how to use your new WIC card at the store, how to check your WIC food balance, and more!
Go to and play “Your California WIC Card” video.

Think of a PIN.
Think of a 4-digit number that is easy for you to remember and difficult for others to guess. You will need a 4-digit PIN to use your WIC card at the store.

When checking out at the store, if a PIN is entered incorrectly three times, the WIC card will lock. It will automatically unlock at midnight. If you forgot your PIN, call 1-844-469-3264 to reset it.

Save these phone numbers.
WIC Card Support: 1-844-469-3264
WIC Program: 1-888-942-2229
If you forget your PIN, call WIC Card Support for 24-hour help.

Replace Your Lost WIC Card

WIC cards are distributed by mail.

PHFE WIC families can fill out the WIC Card Request Form to have misplaced, damaged, or stolen California WIC cards replaced.

You can expect to receive your new card within 5 business days upon request.

Request a Replacement CA WIC Card

Check your WIC Food Balance Before You Shop

Your WIC Food Balance shows the foods and the amounts available to your family between specific dates. As you shop and use your WIC foods, your Food Balance will change. Be sure to shop for all of the foods in your WIC Food Balance within the allowed dates.

There are many ways to find your WIC Food Balance

Select Your WIC Foods At the Store

Use Your WIC Card At Checkout

Start your checkout

  • Separate your WIC foods from your non-WIC items.
    Some stores may need to scan your WIC items first.
  • Tell the cashier you are using your WIC Card.
  • Ask the cashier when to swipe your WIC Card and enter your PIN.
  • Always swipe your WIC Card first before using other forms of payment, such as CalFresh, debit card, or cash.
  • Pay close attention as the cashier scans each WIC item.

After the cashier scans all your items

  • Look over your WIC purchases and make sure all items are correct before your sale is totaled. The cashier may give you a receipt or show you a screen to review.
  • Confirm all your purchases are correct using the card machine. Any foods not available in your WIC Food Balance can be put back or bought using another form of payment.
  • Tell the cashier if you want to put something back before the cashier gives you the final receipt.
  • Give the cashier your store loyalty card and any coupons you have.
  • Pay for any non-WIC items using another form of payment.
  • Wait for the cashier to complete the sale and give you a final receipt. Save your receipt in a safe place, such as your wallet.

Reading Your Receipt

  • Your receipt lists the items you just bought.
  • Your receipt shows what you have left in your WIC Food Balance. All family benefits are combined.
  • The receipt shows the last day you can buy the rest of your WIC foods. Your WIC Food Balance will expire at midnight on that day.

WIC contact us call

When You Have Questions About WIC Authorized Foods
or Your WIC Card