WIC Card Shopping Tips and Support

We know you’ll love shopping with your new WIC card. Here are some tips for success.

Find a Grocery Store:

Click here for a directory of WIC approved grocery stores that currently accept the WIC card. If you’d like to go to a grocery store that is not on this list, call the store before you go to ask if they accept the WIC card.

Call for Assistance:

Call the WIC Card Shopper Support line at 1-800-852-5770 for assistance from a live support person from 7:30 am – 5:00 pm Monday through Friday (not including holidays).

Check your WIC Food Balance:

There are several ways to check your WIC food balance:

  1. Call the phone number on the back of your WIC card: 1-844-4MY-FAMILY (1-844-469-3264).
  2. Use the free CA WIC App on your smart phone. (iPhone) (Android)
  3. Ask the cashier or customer service desk at the store to print out your WIC Food Balance.
  4. Look at your store receipt from your last shopping trip.
  5. Get a printout at your WIC office.

Scan as you Shop:

Use the free CA WIC App to scan your WIC foods before heading to the register. Scanning an item will tell you if it is WIC approved and if it is available to you as a current benefit on your card.

Understand Your WIC Foods in Ounces:

Use this guide to help you purchase the right amount of foods issued in ounces to get the most from your benefits.

We Need Your Help

Under the Families First Coronavirus Response Act, USDA must take immediate action to guarantee continued state flexibility by extending all approved WIC waivers. Since mid-March 2020, these waivers allowed WIC to:

  • Adapt remote appointments, curbside clinic services, and other innovative models to reduce in-person contact and assure the safety of WIC participants, clinic staff, and their families.
  • Expanded the allowable food options allowed for WIC families.
  • Assure continued COVID protection for WIC mothers, babies, and young children, their families, and WIC staff.

Now these waivers are set to expire September 30, 2020. With COVID-19 still very much a threat to public health, we are asking @SecretarySonny @USDA to EXTEND the waivers further so we can protect our WIC Families.

How to join #WICWaiversWork campaign

Step 1: Pick a message to share and write down on a note-card or a piece of paper. Here are some examples to choose from:

  • Do right by moms and babies. Extend remote WIC services. #WICWaiversWork
  • Keep WIC safe for moms, babies, and staff. #WICWaiversWork
  • Protect families from COVID-19. Extend WIC Waivers. #WICWaiversWork

Step 2: Hold up your note and take a photo of yourself wearing a mask.

Step 3: Share your message and post your image to social media! Here are some messaging examples:

  • There is no reason states should be deprived of the flexibility they need to safely operate. There is no reason WIC families should be forced to show up in-person to receive nutrition assistance during a global pandemic. Tell @USDA to extend remote WIC services! #WICWaiversWork bit.ly/WICWaiversWork
  • #WICWaiversWork because they keep pregnant moms, families, and children safe. bit.ly/WICWaiversWork @NatWICAssoc @USDA @SecretarySonny
  • USDA is running out of time. On September 30, critical flexibilities for WIC providers will expire. Join me and call on @SecretarySonny and @USDA to extend remote services and keep WIC families safe for the duration of the COVID-19 pandemic. bit.ly/WICWaiversWork

Thank you!

Join a Breastfeeding Support Group Online!

WIC is here to support you and your goals for feeding your baby. PHFE WIC participants are invited to join our breastfeeding support groups through Zoom and Facebook Live sessions. If you are pregnant, we especially encourage you to join! Support groups are offered in English, Spanish, Chinese, Korean, Russian, and Armenian.

See the schedule of upcoming support groups listed below. To join a support group, send a text with the preferred group’s keyword to 91997 and we will send you the link to join the group!

Topic
Meeting Date and Time
How to Join
Korean Breastfeeding Support Group
September 18 at 11:00 AM
Text 'RSVP18' to 91997
CinnaMoms Breastfeeding Support Group
September 22 at 2:30 PM
Text 'CINNA' to 91997
Chinese Breastfeeding Support Group
September 23 at 2:00 PM
Text 'RSVP23' to 91997
Spanish Breastfeeding Support Group
September 24 at 2:00 PM
Text 'RSVP24' to 91997
Armenian Breastfeeding Support Group
September 29 at 10:30 AM
Text 'RSVP29' to 91997
English Breastfeeding Support Group
September 30 at 2:00 PM
Text 'RSVP30' to 91997

Use your WIC Farmers Market vouchers by Nov 30!

The WIC Farmers Market Nutrition Program (FMNP) has wrapped up for the Summer of 2020! This year’s successful farmers’ market provided a total of $636,160 worth of fresh local produce to our WIC participants. If you received the $28 farmers’ market vouchers, don’t forget to SPEND THEM at the farmers’ market before November 30, 2020.

All of PHFE WIC’s farmers market vouchers have been claimed for 2020. If you did not get a chance to participate in the WIC FMNP this year, please know that you can shop at many farmers markets using your WIC card! Search your zip code here to find other farmers’ markets near you. Markets with a red apple accept the WIC card as payment.

See the list below for farmers’ markets that accept the WIC farmers’ market vouchers.

Order a WIC Farm Box for Curbside Pickup!

WIC Farm boxes offer a fast and safe way to spend your $28 Farmers Market vouchers. Each box includes prepackaged produce, and is available for curbside pickup at select Farmers Markets in Los Angeles. Please order up to one week before the farmers market. *Deadline to order from a market will be 8PM the day before the pickup date*

Click here to order your box.

Farmers' Market
Address
Day and Time
Rosemead8838 E Valley Blvd, Rosemead, 91770Monday 5pm - 9pm
East Hollywood 5448 Hollywood Blvd, Los Angeles, 90027Monday/Thursday 3:30pm - 7:30pm
Wilmington470 Hawaiian Ave, Wilmington, 90744Tuesday 10am - 2pm
Culver CityEast of Main St & Culver City, 90232Tuesday 2pm - 7pm
Santa Ana3rd St & Bush, Santa Ana, 92701Tuesday 3pm - 7pm
Tustin
245 El Camino Real, Tustin, 92780Wednesday 9am - 1pm
Adams & Vermont
St. Agnes Church, 1432 W Adams Blvd, LA, 90007 Wednesday 2pm - 6pm
Downtown Anaheim205 W Center St Promenade @ Lemon St, Anaheim, 92805Thursday 11am - 2pm
La Cienega1835 S La Cienega Blvd @ Plaza La Cienega, LA, 90035Thursday 2pm - 7pm
Monterey Park1950 Wilcox Ave @ George Elder Park, Monterey Park, 91755Thursday 5pm - 9pm
Echo Park1146 Logan St @ Sunset Blvd, LA, 90026Friday 3pm - 7:30pm
Covina444 N Citrus Ave, Covina, 91723Friday 5pm - 9pm
Cerritos17870 Park Plaza Dr @ Towne Center Dr, Cerritos, 90703Saturday 8am - 1pm
East Los Angeles4801 E 3rd St across from Belvedere Park, LA, 90022Saturday 9am - 2pm
Pomona ValleyPearl St & Garey Ave, Pomona, 91767Saturday 9am - 1pm
West Covina195 S Glendora Ave, West Covina, 91790Saturday 9am - 1pm
Crenshaw4020 Marlton Ave @ King St, Los Angeles, 90008Saturday 10am - 3pm

= Locations that host Market Match! Market Match doubles your cash or EBT to use at select farmers’ markets every week.
= Locations that offer farm boxes for curbside pickup.

Visit fmfinder.org or m.wic.ca.gov to find other farmers’ markets to shop with your WIC farmers’ market vouchers.

Here are some tips to remember while shopping at your local Farmers’ Market using FM vouchers.

NEW! WIChealth.org Online Education

We are excited to announce that PHFE WIC participants can now complete their nutrition education online at wichealth.org, a patented, online behavior change system designed to meet the nutrition education needs of our WIC families.

We encourage you to use additional tools available on wichealth.org including Health eKitchen; fun, interactive lessons; and articles about nutrition and health topics that are relevant to families with growing children.

Health eKitchen

A collection of kid-approved, parent-tested healthy recipes for your family using WIC foods as ingredients.

Nutrition and Health Lessons

Learn more about introducing solids to your infant, teaching your baby to use a cup, dental health, and so much more. Develop new skills that will keep your family happy and healthy.

Create Your Account

There are several pieces of information you will need to make your WIChealth account:

  1. Agency – “PHFE”
  2. Clinic – select the WIC office you used to go to/ closest to your home
  3. Family ID number – log in to wiconlineeducation.org with your WIC card number. Once you are logged in, you will receive your 9 digit Family ID number and you will be redirected to WIChealth.org.

Trouble logging in? Need assistance? Text “Need Fam ID + your first/last name and date of birth” to 91997

Clementine the Trolley visits WIC!

Our second Clementine Mobile Food Pantry event of 2020 was a success! Hosted by our own Santa Ana East WIC on Wednesday, June 24 the trolley provided free boxes of food and other essentials to over 70 WIC families.

Clementine is a colorful mobile food pantry that serves Orange County through Community Action Partnership Orange County and The OC Food Bank. The trolley is normally stocked like a supermarket with many essential items such as fruits, vegetables, diapers, soaps, and more. Special modifications have been made during the COVID-19 pandemic to follow social distancing protocols.

The Clementine Trolley will be back in a couple months! PHFE WIC participants can send a text to 91997 and ask to sign up for the next Clementine event.

Call 1-844-469-3264 to check your WIC food balance

Attention WIC Participants!

Your June WIC benefits may have been automatically added to your card. Check the California WIC app or call the phone number on the back of your WIC card to check your food balance: 1-844-4MY-FAMILY (1-844-469-3264).

WIC App Technical Difficulties

Some users of the California WIC App are currently experiencing technical difficulties. We are working to resolve this issue as quickly as possible. If you are unable to use the WIC app, call 1-844-469-3264 to check your food balance. 

WIC Appointments

WIC appointments are online and by phone until further notice. If you have an appointment scheduled for this month, please expect a phone call from WIC on the day of your appointment.

Need Help?

To request a change to your benefits or make an appointment, send a text to 91997. 

Join a Breastfeeding Support Group!

August marks Breastfeeding Awareness Month! PHFE WIC program will be hosting breastfeeding support groups at various WIC centers this month. Find a support group near you in the list below.

Activities vary by location. Some activities to look forward to include family/baby portraits, children’s crafts, raffle prizes, snacks, breastfeeding certificates, story time with local librarians, and great conversation with other breastfeeding mothers.

Date and Time
WIC Center and Address
Language(s)
August 29 at 11:00am
Maple WIC
English and Spanish
August 29 at 11:30am
Lincoln WIC
English and Spanish
August 30 at 11:00am
English