Partnership for a Healthier America: Register for free!

PHA10 Summit Details

PHA10: Accelerating a Healthier Future 2020 Virtual Summit

Tuesday April 28, 2020; 10:00 AM – 1:00 PM Pacific time

Register for free online now at

About PHA10

The Partnership for a Healthier America (PHA) is devoted to working with the private sector to ensure the health of our nation’s youth by solving the childhood obesity crisis.
In an online summit on April 28, PHA will celebrate a decade of impact while also launching the next wave of innovation from PHA and its partners.

We are proud to announce that PHFE WIC’s Director of Research and Evaluation Shannon Whaley will be among the disruptors and innovators at PHA10 holding critical conversations about transforming our broken food culture and driving a healthier future for all families.

Join the conversation! See more information about the PHA Summit and register now at

WIC Services Available Online and by Phone

A message for New WIC Applicants:

WIC services are available to all eligible families affected by COVID-19. If your income has been affected by recent events, and you are pregnant or have a child under 5, WIC can help provide nutritious foods and more resources to keep your growing family health. Click here to see if you qualify and apply for WIC benefits.

Your family’s health is our priority. As a public health precaution to protect against the spread of the rapidly growing COVID-19 virus, all PHFE WIC offices will be offering services by phone and online only until further notice.  If you have an upcoming WIC appointment, please call or text us to help you receive your benefits remotely.

We will continue to closely monitor the COVID-19 situation and follow the guidelines provided by the Centers of Disease Control and Prevention and other reliable health organizations in order to safeguard the health and safety of our staff and clients.

A message for Current WIC Participants:

If you have NOT received your WIC card yet, we can mail it to you.

Go to and follow the instructions to have your WIC card mailed to you. 

If you have a WIC card, please check your food balance. Your benefits may have been automatically added.

In order to quickly provide food benefits to families, the California State WIC program has automatically added benefits to thousands of WIC cards. Check your food balance on the California WIC App or by calling 1-844-469-3264. 

If you do not see benefits on your WIC card, or if you need to make a change to your foods, contact us! We can add your benefits to your card over the phone or by text. 

For assistance:

Text us at 91997

Call us at 888-942-2229

Email us at

L.A. County Department of Public Social Services Frequently Asked Questions (FAQ) During the Coronavirus Pandemic

Stay informed and visit the L.A. County Department of Public Social Services (DPSS) regularly for program updates during the Coronavirus Pandemic.

General Questions

1. What do I have to do to prevent the termination of my CalFresh, CalWORKs, General Relief, Refugee Cash Assistance or Cash Assistance Program for Immigrants (CAPI) during the COVID-19 (Coronavirus) pandemic?

If you have an active case with DPSS for any program, you do not have to submit a SAR-7, QR-7 or annual recertification in March, April or May 2020. You do not need to call the office as your benefits will not be discontinued. The department will notify you when the recertification is required. Your benefits will continue at the prior level unless you have a mandatory report such as income over the Income Reporting Threshold or a loss in income that would result in supplemental benefits.

2. Does this mean that I do not need to submit a SAR-7 or recertification packet?

If your SAR-7 or renewal date is due in March, April or May 2020, you do not need to submit as your benefits with continue without any interruption.

3. What happens if I did not submit my February SAR-7/QR-7?

If your Report Month was January and your SAR-7 was due in February, your case is discontinued; therefore, you must reapply for benefits. If your Report Month was February and your SAR-7 was due in March, then you are exempt from having to submit a SAR-7 in March. The Governor’s Executive Order only waived SAR-7s due in the months of March, April and May 2020.

4. What if my case is currently terminated?

CalFresh and CalWORKs cases that are terminated as a result of a SAR-7 report or recertification due in the months of March, April or May 2020 will be reopened. If you do not receive your benefits by your pickup date, contact the Customer Service Center at 1-866-613-3777, Monday through Friday from 7:30 a.m. to 5:30 p.m.

5. I lost my EBT card, how do I get a replacement card?

Call the Customer Service Center at 1-866-613-3777, Monday through Friday from 7:30 a.m. to 5:30 p.m. to request a new card.  If you are homeless, your new card can be mailed to a temporary address or you will be given an appointment to pick up your card at your nearest DPSS district office.

To register your new EBT card, please contact the EBT Customer Service line at (877) 328-9677 for assistance.

6. What if I lost income, can I report the change to increase my benefits?

Yes.  Simply call the Customer Service Center and report your loss of income and EW will re-evaluate your case.

7. What is the waiting period once my application has been submitted for me to hear back on the status of my application?

The department has up to 30 days to process your application. However, if a household is eligible to Expedited Services CalFresh benefits or CalWORKs Immediate Need, your case may be approved much sooner

Click here to continue reading FAQ’s: Frequently Asked Questions (FAQs) During the Coronavirus Pandemic

Content Source: Department of Public Social Services

How to Clean Your Breast Pump Kit

Before Each Use

  1. Wash hands. Wash your hands well with soap and water for 20 seconds.
    • Washing hands is the first line of defense against contamination of your breast pump kit and the breast milk itself. Washing with soap and water is preferable to the use of alcohol hand sanitizer so as not to introduce alcohol to the breast or breast milk. However, when used correctly, hand sanitizer pdf icon[PDF – 2 pages] should not pose a risk to your breast milk and can be used if soap and water are not readily available.
  2. Assemble. Assemble clean pump kit.
    • Inspect whether the pump kit or tubing has become moldy or soiled during storage. If your tubing is moldy, discard and replace immediately.
    • A 1979 outbreak of Klebsiella bacteremia in a newborn intensive care unit was linked to contaminated breast pump tubing.
  3. Clean if using a shared pump. Clean pump dials, power switch, and countertop with disinfectant wipe.
    • The outer surfaces of shared pumps can have unsafe bacteria that may carry into the pumped breast milk.

After Every Use

  1. Store milk safely. Cap milk collection bottle or seal milk collection bag, label with date and time, and immediately place in a refrigerator, freezer, or cooler bag with ice packs.If milk collection container will be stored at a hospital or childcare facility, add name to the label.
  2. Clean pumping area. Especially if using a shared pump, clean the dials, power switch, and countertop with disinfectant wipes.
    The outer surfaces of shared pumps can have unsafe bacteria that can get into pumped breast milk.
  3. Take apart and inspect pump kit. Take apart breast pump tubing and separate all parts that come in contact with breast/breast milk (for example, flanges, valves, membranes, connectors, and milk collection bottles).
  4. Rinse pump kit. Rinse breast pump parts that come into contact with breast/breast milk under running water to remove remaining milk.
  5. Clean pump kit. As soon as possible after pumping, clean pump parts that come into contact with breast/breast milk in one of the following ways.
    • Clean by hand.
      1. Use a wash basin. Place pump parts in a clean wash basin used only for washing infant feeding equipment. Do not place pump parts directly in the sink, because germs in sinks or drains could contaminate the pump.
        • Many germs can easily grow in sink drains and spread to other surfaces. Outbreaks in hospitals have been linked to germs from sink drains.
      2. Add soap and water. Fill wash basin with hot water and add soap.
      3. Scrub. Scrub items according to pump kit manufacturer’s guidance. If using a brush, use a clean one that is used only to clean infant feeding items.
      4. Rinse. Rinse by holding items under running water, or by submerging in fresh water in a separate basin that is used only for cleaning infant feeding items.
      5. Dry. Allow to air-dry thoroughly. Place pump parts, wash basin, and bottle brush on a clean, unused dish towel or paper towel in an area protected from dirt and dust. Do not use a dish towel to rub or pat items dry because doing so may transfer germs to the items.
        • Research in a neonatal intensive care unit setting found Proteus spp. bacteria at the bottom of a milk bottle. The study concluded that breast pump kits should be dried thoroughly to not allow for any water to remain where bacteria can multiply.
    • Clean in a dishwasher (if recommended by pump kit manufacturer).
      1. Wash. Place disassembled pump parts in dishwasher. Be sure to place small items into a closed-top basket or mesh laundry bag so they don’t end up in the dishwasher filter. If possible, run the dishwasher using hot water and a heated drying cycle (or sanitizing setting); this can help kill more germs.
      2. Remove from dishwasher. Wash your hands with soap and water before removing and storing cleaned items. If items are not completely dry, place items on a clean unused dish towel or clean paper towel to air-dry thoroughly before storing. Do not use a dish towel to rub or pat items dry because doing so may transfer germs to the items.
        • A systematic review concluded that a number of different methods for cleaning and disinfecting a breast pump kit appear to be acceptable, including thoroughly washing with warm water and soap, using a dishwasher, and boiling. The authors did conclude that whatever method is used, the most important steps are thoroughly washing with warm water and soap to remove all traces of milk, rinsing to remove the soap, and then thoroughly drying before storing.
  6. Clean wash basin and bottle brush. If you use a wash basin or bottle brush when cleaning your pump parts, rinse them well and allow them to air-dry after each use. Consider washing them every few days, either in a dishwasher with hot water and a heated drying cycle, if they are dishwasher-safe, or by hand with soap and warm water.

Content Source: Centers for Disease Control and Prevention